Why Number26 should scare all banks


I’ve been a customer of number26 for a few weeks now (currently by invitation only), and this is the first time I’ve been so enthusiastic about a financial product that I’m happy to tell others about it.

  • The account opening actually takes no longer than 10 minutes, and you can do it briefly on the side via the Internet and video conference. Very innovative.
  • The credit card just looks cool. I am regularly asked about it. It was sent on a black cardboard box that looked very classy.
  • The app as well as the website are incredible. Here, they didn’t just move a banking product from the desktop to an app, but actually thought about what makes life easier for the user with their mobile phone and what information is really useful both on the web and on the app. A lot of brainpower has been invested here to support the user. Aesthetically also simply beautiful.
  • What some may see as a disadvantage is an advantage for me: There is no loan, but I can see how much money I have left at any time, in real time! I don’t have to wait for my credit card company to show me which bookings have come in (which is really difficult with the Miles and More credit card, for example, and almost impossible on mobile). I get a push notification every time money has arrived or been spent, not after 2 to 3 days. Why hasn’t anyone managed to do this before? Unlike my other cards, I don’t spend as much money now (which would be better for a bank, of course), because I know exactly how much money I have left.
  • No fees. Neither when withdrawing money nor when spending money abroad. Thank you! I don’t feel ripped off anymore!
  • After I got a new mobile phone because the old one had died, I could neither use the number26 app nor that of my house bank. At number26 it was a call from the app, after 5 minutes the issue was settled. At my house bank, I had to shimmy through the phone menus several times (“If you want x, then please press 1…”), with the result that I would need my old mobile phone (hahaha!), or, after escalation, my iTAN list. Of course, I didn’t have that anymore. And thanks to the postal strike, it took 2 weeks until I got my money back. Ok, I could have done telephone banking. Welcome to the 21st Century, dear house bank.

I can only hope that number26 will not lose too much of the strict regulations in the financial sector.

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